Burns the Bread
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Burns the Bread Privacy and Cookie Policy

Effective Date: 8/1/25

Introduction

Burns the Bread LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your information when you visit our website, https://burnsthebread.co.uk (the “Site”), and engage with our services, including purchasing products, events, or vouchers.

By using our Site, you consent to the practices described in this policy.

Contact Information

For any questions or concerns regarding this policy, please contact us at:

Information We Collect

We collect the following types of information when you use our Site or services:

  • Personal Information:
    • Name
    • Contact details (email, phone number, address)
    • Payment information
  • Technical Data:
    • IP address
    • Browser type and version
    • Time zone setting and location
    • Browser plug-in types and versions
    • Operating system and platform
  • Usage Data:
    • Information about how you use our website
    • Products and services you view or purchase

How We Use Your Information

We use the information you provide for the following purposes:

  • Service Delivery: To process transactions, provide customer service, manage your account, and facilitate the use of our Site and services.
  • Communication: To send important notices, such as changes to our terms, conditions, and policies, as well as marketing emails (where consent is provided).
  • Improvement of Services: To understand user behavior and preferences to enhance our Site and services.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to provide our services. This may include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information to comply with the law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Despite these safeguards, no online transmission or electronic storage is completely secure. By using our website, you acknowledge the inherent security risks associated with online transactions.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting requirements.

Cookies

Cookies are small data files stored on your device. Our Site uses cookies to enhance user experience, improve site performance, and analyse site traffic. By using our Site, you agree to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of our Site.
  • Performance Cookies: Help us improve the user experience by tracking visits and traffic sources.
  • Functional Cookies: Allow the Site to remember your preferences.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

To exercise any of these rights, please contact us using the details provided above.

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

Thank you for visiting Burns the Bread. We are committed to ensuring your privacy and protecting your personal data.